Company News

You don't need to be a One Space client to use FIXD. Report a repair online in a couple of minutes and get a clear price before any work goes ahead.

26 September 20261 min read

A One Space engineer carrying out a repair

FIXD is our repair and call-out service for commercial buildings. From today, anyone can use it, whether or not you're already a One Space client.

Report A Repair In Minutes

Our new Report A Repair page takes you through four quick steps:

  1. What needs fixing
  2. How urgent it is
  3. Where the building is
  4. How to reach you

Your report goes straight into One Command, our operations system, and our team is alerted straight away. You get a reference on screen as soon as you send it. You can also report a repair by chatting to One Brain, our AI assistant, on any page of our website.

Clear Prices, Up Front

FIXD guide labour prices start at £115 for up to an hour, £335 for a half day and £495 for a full day. Emergency call-outs are £185 for the first hour. Prices exclude VAT and materials, and we always confirm the scope and price before work goes ahead.

Want a guide price first? Use the quote builder.

Save With SmartFix

SmartFix members pay about 20% less for every FIXD repair, and out-of-hours work costs one and a half times the rate instead of double. SmartFix also brings planned maintenance, compliance reminders and your own portal in One View. See the SmartFix packages.

Emergencies

If something is causing damage or a safety risk right now, please call 0113 513 9092 so we can respond as quickly as possible.