There's now a new way to get answers from One Space. Look for Ask One Brain in the bottom corner of any page on our website.
One Brain is our AI assistant. It's built to do three things well.
Answer Your Questions
Ask about FIXD repairs, SmartFix packages, full facilities management, the sectors we work in or the systems we've built. One Brain answers from the information on our website, including our guide prices and FAQs.
If it doesn't know something, such as availability on a particular day, it won't guess. It will offer to arrange a callback or give you our number instead.
Report A Repair
Tell One Brain what's wrong and it will ask for the details our team needs: what the problem is, how urgent it is, where the building is and how to reach you. It shows everything on a card so you can check it, and nothing is sent until you press Send.
Your report lands in One Command, our operations system, and our team is alerted straight away. You get a reference number on screen.
For anything unsafe, such as flooding, a loss of power or a security problem, please call us on 0113 513 9092.
Arrange A Callback
Want to talk about SmartFix, full FM or a demo of our technology? One Brain takes your details and what you need, and the right person gets back to you.
AI Used The Right Way
One Brain follows the same rules as all of our AI:
- It works from our own information, not guesswork.
- People make the decisions. One Brain gathers details, and our team takes it from there.
- Nothing is sent without you pressing Send.
Try it now, or read more about how we use AI.
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