Questions?
Sorted.

It means looking after a building and everything people rely on in it (heating, lighting, water, fire safety, security and cleaning) so it's safe, legal and works properly. A facilities manager like One Space organises the repairs, servicing, safety checks and contractors, and keeps the records.

Commercial buildings must have certain safety checks and servicing done by law, at set intervals, by qualified people. Compliance means those checks happen on time, any problems are fixed, and you keep the certificates to prove it.

It keeps people safe, and it's the law: whoever controls a commercial building has legal duties, and enforcement can mean notices, fines or prosecution. Insurers may also ask for certificates after a claim, and buyers, tenants and lenders ask for compliance records.

Usually whoever controls the building: the employer, owner, landlord or managing agent. In shared buildings the lease often splits it between landlord and tenants. You can hand the work to a facilities manager, but the legal duty stays with you, which is why a clear plan and good records matter.

Not always. Some businesses only need someone reliable to call when something breaks (that's FIXD). If you'd rather not keep track of servicing and safety checks yourself, SmartFix plans and books everything for you. For larger buildings or portfolios, One Space FM looks after the lot.

FIXD is our repair and call-out service. Anyone can use it, whether or not you're a One Space client. Report a repair or build a guide price online, and we'll confirm the scope and price before any work goes ahead.

Guide labour prices start at £115 for up to an hour, £335 for a half day and £495 for a full day, excluding VAT and materials. Emergency call-outs are £185 for the first hour, then £145 an hour. Out-of-hours work is charged at double. The quote builder shows your guide price as you go.

Use Report A Repair on our website, call 0113 513 9092 or email hello@onespace.fm. Existing clients can also report through One View. Every report goes straight into One Command, our operations system, and our team is alerted straight away.

Yes. For anything urgent, such as a leak, a loss of power or a security problem, call us on 0113 513 9092 so we can respond as quickly as possible.

It's a guide based on what you tell us. We confirm scope, access, materials and any specialist needs before work is instructed, so there are no surprises.

SmartFix is our proactive maintenance subscription. It brings your maintenance plan, compliance reminders, issue reporting and expert advice into one monthly package, with inspections and in-house services on Gold and above.

SmartFix is priced per site, per month: Silver from £95, Gold from £150 and Platinum from £450. The exact price depends on the size and needs of each site, and we confirm it after a review.

Members pay about 20% less for FIXD repairs, for example £95 instead of £115 for up to an hour, and out-of-hours work is charged at one and a half times the rate instead of double.

Anything outside your package is flagged in advance and quoted clearly, so nothing is missed and nothing is charged without your say-so.

One Space FM is our complete facilities management service. We run maintenance, compliance, suppliers, budgets and reporting for your building or portfolio, as one accountable team.

It's tailored to your building. Tell us about your site through the quote builder or contact page and we'll put together a clear proposal.

Our core team is based in Leeds. We deliver facilities management and maintenance across Yorkshire and throughout the UK.

Offices, retail and leisure, industrial units and warehouses, and multi-let buildings for landlords and managing agents.

They're the systems we built ourselves. One View is the client portal where you report issues and see updates. One Command is our operations hub. One Sheet handles on-site worksheets and sign-off, and One Task turns our inboxes and follow-ups into a clear list for every person, so nothing is missed.

We use AI to help draft clear updates, spot patterns in building data and flag what needs attention. People make the decisions, and anything sent to you is checked by our team first.

Your data is used to run your service and improve your building, never sold. You can read more in our privacy notice.

Every enquiry lands in One Command and our team is alerted straight away. You get a reference on screen as soon as you send it.

Yes. Book a demo and we'll walk you through One View and how we'd run your building.

Yes. Apply through our subcontractor page and your details go straight to our team for review.