Tenants Expect Updates
Tenants want to know an issue has been seen and when it'll be fixed. Silence damages the relationship.
Sectors · Multi-let & Landlords
We come from property, so we understand landlords, agents and the tenants who rely on them. We keep common parts compliant, deal with tenant issues quickly, and give you the reporting and records you need.
What Gets In The Way
Landlord Obligations
Common parts compliance sits with the landlord, and it needs to be provable at any time.
Service Charge Scrutiny
Every cost has to be fair, recorded and easy to explain to occupiers.
Protecting Value
Well-maintained buildings let faster, keep tenants longer and hold their value.
How We Help
FIXD
Tenant-reported issues fixed quickly with clear pricing, and updates sent to the right people.
From £115per visit
Find Out More SmartFix
Common parts planned maintenance, weekly inspections on Gold and above, and compliance you can prove.
From £95per site, per month
Find Out More One Space FM
Full building management support, from suppliers and budgets to reporting for owners and agents.
Tailoredto your building
Find Out More Jobs We Do Every Week
Common Multi-let Jobs
- Common parts repairs
- Entrance & access control
- Lighting & emergency lighting
- Lifts & doors
- Washrooms & shared kitchens
- Roofs, gutters & drainage
- Void unit preparation
- Redecoration & small works
Compliance We Keep On Top Of
Checks That Can't Be Missed
- Fire risk actions
- Fire alarm & emergency lighting
- Water hygiene & legionella
- Electrical safety inspection (EICR)
- Lift inspections (LOLER)
- Gas safety
- Asbestos management
- Fire doors
Exactly what applies depends on the building. We'll confirm it in your plan. What do these checks mean?
Always In The Loop
- Tenants report and track issues in One View
- Certificates ready for owners, agents and insurers
- Spend and trends for service charge reporting
IssueNo heating in meeting room 2
- Reviewed
- Inspected
- Quoted
- Works Completed
Quote ready: replace thermostatic valveApprove
Next planned visitThu 18Emergency lighting test
Certificates12All in date
Questions
Can tenants report issues directly?
Yes. Tenants can report issues through One View and get updates as the job moves, so you aren't the go-between.
Can you work with our managing agent?
Yes. We regularly work alongside agents and owners, and everyone can see the same information.
Other Sectors
Consider It Sorted
Build a quote in two minutes, or talk to our team about what your building needs.